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Our water team monitors and oversees water quality and distribution from Lake Erie to our customers’ faucet.  The system is divided into two districts designated as East Sub-District and West Sub-Districts. 

Hours: Open 24/7

24/7 EMERGENCIES

Tel: (440) 350-2155 Eastern Lake County
Tel: (440) 918-3420 Western Lake County

Bacon Rd. Water Treatment Facility – East Sub-District

Our East Sub-District Treatment Facility is a
9 million gallon a day (design capacity) facility
located on Lake Road in Painesville Township.
Tel: (440) 350-2155
Fax: (440) 350-2936

Aquarius Water Treatment Facility – West Sub-District
Our West Sub-District Treatment Facility is a 20
million gallon a day (design capacity) facility located
on Aquarius Parkway, in the City of Willoughby.

Tel: (440) 918-3420
Tel: (440) 918-3421
Fax: (440) 918-3424
 
Water System Maintenance – East Sub-District
Standard Business Hours: Monday-Friday 8:00AM – 4:30PM

Tel: (440) 350-2725
Fax: (440) 350-2359Water System Maintenance – West Sub-District

Standard Business Hours:
Monday-Friday 8:00AM – 4:30PM

Tel: (440) 918-3416