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Lake County, Ohio - Utilities

Main Office

    Administration Division

    East End Service Center:

    1989 Blase Nemeth Rd.

    Painesville, Ohio 44077

    Tel: (440) 350-2155

    West End Service Center:

    38270 Aquarius Parkway

    Willoughby, Ohio 44094

    Tel: (440) 918-3416

    Tel: (440) 350-3416

    Fax: (440) 918-3441


    The Water System Maintenance team maintains and repairs over 550 miles of water mains that service over 116,000 residents within Lake County.  We keep the system operational and fulfill the necessary maintenance and repairs to the distribution system.  The Utilities Department has established a well-trained and experienced installation and repair crew , along with highly qualified supervisors who hold EPA certifications, all of whom use the latest technology and safety standards to provide the best service to our customers.  This is to ensure that high quality, potable water is delivered 24 hours a day, 7 days a week.

    The Quality Assurance team is responsible for the operation of the distribution system and is unique to most water purveyors. This group of highly skilled, licensed professionals are responsible for maintaining the hydraulic functions of our system and assuring water quality levels that meet or exceed all EPA standards.

    Unbeatable customer service and rapid response time during emergency situations are always our priority.