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Lake County, Ohio - Utilities

Contact Us

    Contact Us

    The LCDU Billing Department is open Monday through Friday 8:00am to 4:30 pm to assist you with questions;

    To start, stop or transfer service; to place service requests; for billing-related questions, balance inquiries and all other requests, refer to the following service areas and the contact phone numbers:

    Madison  (440) 428-4348 EXT 2070

    Concord, Fairport Harbor, Grand River, Mentor, Mentor/Lake, Paineville TWP., Perry (440) 350-2070

    Eastlake, Lakeline, Timberlake, Wickliffe, Willoughby, Willoughby Hills, Willowick  (440) 918-2070 

    FOR EMERGENCY SERVICE CALLS AFTER NORMAL OFFICE HOURS:

    WATER TREATMENT PLANT:
    Eastern Lake County:
    (440) 350-2155
    (440) 428-4359
    Western Lake County:
    (440) 918-3420

    WASTE WATER TREATMENT PLANT:
    Madison:
    (440) 428-1794
    Mentor:
    (440) 350-3431

    LCDU MAILING ADDRESS: (For Payments)
    Lake County Dept. of Utilities
    P.O. Box 8005
    Painesville, Ohio 44077-8005

    PAYMENT ADDRESS:

    LCDU BILLING DEPARTMENT
    125 East Erie Street, Suite 7
    Painesville, Ohio 44077
    (lower level)

    ***DROP OFF BOX IN FRONT OF BUILDING***

    Lake County Administration Center:

    105 Main St, Painesville (2nd floor)

     

     

     

     

    Customer Service

    Water & Sewer Billing Office
    125 E Erie St, Suite 7, Painesville, OH 44077

    (Mailing: PO Box 8005,
    Painesville, Ohio 44077)
    (440) 428-4348 Ext 2070
    (440) 350-2070
    (440) 918-2070
    open Monday through Friday
    8:00am to 4:30 pm

     **Accepting Credit Cards:1-888-315-9033**
    Speak to a Point & Pay representative, or
    Go to account login, 2.5% convenience fee.