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Lake County, Ohio - Utilities

Customer Service

    Our customer service team strives to deliver customer satisfaction by providing timely, responsive service with integrity, simplicity and a passion for excellence.
     



    Standard Business Hours:

    Monday-Friday 8:00AM - 4:30PM

    Eastern/Central Lake County

    Tel: (440) 350-2070

    Western Lake County 

    Tel: (440) 918-2070

    Lake County Main Office

    Tel: (440) 428-4348 ext. 12645

    Payment Mailing Address

    Lake County Dept. of Utilities
    PO Box 8005
    Painesville, Ohio 44077

    *Checks Payable to L.C.D.U.


     
     

    Credit card:  All major credit cards are accepted, you will need your utility account
    number.   A convenience fee of $2.00 or 2.5%, whichever is greater, will be assessed for this payment option

    Phone:  Pay by phone number below, you will need your utility account number and payment amount.

    A convenience fee of $2.00 or 2.5%, whichever is greater, will be assessed for this payment option

    Online:  Pay online, you will need an online account. A convenience fee of $2.00 or 2.5%, whichever is greater, will be assessed for this payment option


    Automatic Payment Plan:
    This eliminates the inconvenience of writing checks, paying postage and assures your bill will be paid on time. Click here for Brochure and Application

                                                                    1-888-315-9033

    Make in-person payment:

    Lake County Dept. Of Utilities             
    125 E.Erie Street
    Suite #7 (or 24/7 drop box in front of building) Painesville, Ohio 44077
    Monday-Friday 8:00AM - 4:30PM                      
    or
    Office Dept. Of Utilities
    Nolan Building, 2nd Floor
    105 Main St.
    Painesville, Ohio 44077                   
    Monday-Friday 8:00AM - 4:30PM